For current JuiceBox Residential products less than 6 months after the date of the original purchase, Enel X Way may at its option replace the unit in advance of receiving the defective unit from the customer with a like product. are responsible for all shipping costs.Īs the Company’s sole obligation and customer’s sole remedy, Enel X Way will repair the defective JuiceBox Residential product or replace it with another unit at the Company’s sole discretion. JuiceBox Residential customers outside the continental U.S. What Enel X Way Will Do to Correct Problemsįor JuiceBox Residential product customers within the continental U.S., Enel X Way will pay the cost of shipping the defective unit to a location designated by Enel X Way and shipping of the repaired/replacement product back to the customer. The Enel X Way warranty obligation is expressly subject to Customer notifying Enel X in writing of any product defect promptly after Customer becomes aware of it. All warranty services require a proof of purchase for the unit to obtain warranty service. Shipments received without an RMA number will be refused and returned to the shipper. Our factory trained technicians will review the problem with you and if appropriate provide a Return Material Authorization (RMA) number to facilitate your return. If you suspect an issue with your JuiceBox product, please contact us at or by calling us at 844.584.2329. ** Not including Output Cables and Credit Card Readerįactory-refurbished JuiceBox stations are covered for 1 year after the date of original purchase. *Residential products manufactured after Octoare covered for 3 years after date of original purchase earlier manufacture dates are one year warranty. The warranty is void if the product has been opened or modified by any person other than the manufacturer or authorized service provider. The warranty does not cover damage to the product from mishandling, improper installation, extreme weather or acts of nature, nor the costs associated with removal and/or installation. The Enel X Way warranty obligation is expressly subject to the JuiceBox being used in accordance with the applicable product description and instructions.
#Juicebox 48 professional#
Enel X Way highly recommends a professional electrician to assist with any removal of the JuiceBox prior to obtaining warranty services from Enel X Way. The warranty services do not include removal or installation. The commercial warranty is valid for three years from the date of purchase. Using a residential box outside of normal residential operating conditions, such as for commercial application, voids the residential warranty.
The residential warranty is valid for three years from the date of purchase only when a unit is used under normal residential operating conditions. What is the difference between the Residential and Commercial Product Warranty? The warranty covers defects in materials and workmanship during the warranty period for each JuiceBox as set forth in the chart below. Enel X Way supports its JuiceBox Residential and JuiceBox Commercial (Non-Residential) charging stations with a manufacturer’s warranty to the original purchaser of the product.
0 kommentar(er)
